The E-Commerce Boom

15 Dec, 2023

Written by Catherine Lianto

E-Commerce – A word so familiar and near to everyone but no one knows exactly how it became the economic influence and impact to human life today. Here we are unfolding e-commerce every step of the way to its BOOM factor!

The story of e-commerce comes with a rich history of the 1990s where the rapid evolution of the Internet back in the days, the World Wide Web (WWW) became publicly available and marked a significant milestone in the history of e-commerce, or we could say “the actual foundation” for its later product. The website then provided a user-friendly interface that allows businesses to create and showcase products or services. But it’s not until the mid-1990s that the Internet witnessed the emergence of major e-commerce players that shaped the giant names we know today and dominate the industry. 

Amazon was founded in 1994 as an online bookstore and quickly expanded to become the largest online retailer globally. Followed by eBay in 1995 that introduced the concept of online auctions, enabling individuals to buy and sell a wide variety of products. Through the invention of Google in 1998, search engines have helped users to find desired products using “keywords” on the Internet. Following the late 1990s, numerous startups emerged, offering innovative products and services, and investments were pouring in. During all that decade, companies have slowly learned their market and consumer through the supply-demand chain.

However, the dot-com bubble burst in the early 2000s leading to the collapse of many e-commerce companies and businesses that survived, adapted their strategies and focused on sustainable growth. Fast forward today, the e-commerce we know now is a vital part of the retail industry that is driven by technological advancements and changing demand for consumer behavior and soon after that the E-Commerce Boom has taken the world by storm!

The e-commerce boom refers to the rapid intense growth and expansion of online retail businesses, driven by advances in technology, changing consumer behavior, and increasing internet connectivity. It has transformed the way people shop and has had a significant impact on traditional retail creating a thriving online marketplace that offers convenience, accessibility, and global reach. So what contributes to the thriving and fast-moving e-commerce boom?

Availability and Advancement.

The widespread use of the Internet that became available to access and affordable to obtain for everyone has empowered consumers to transition to shop online conveniently. As the rise of smartphones and connected devices has further the growth of e-commerce, it’s easier than ever for consumers to make purchases anytime and anywhere. This advancement also allows users to compare prices, read reviews, and access a wide range of products allowing for a delightful shopping experience. While at the same time, data analytics and machine learning algorithms can help to learn those behaviors and personalize the experience catered to individual preferences and driving customer satisfaction through recommendations and options. Shopping has never been this easy!

Impact of Globalization.

One of the impactful changes that creates the e-commerce we know and use today is globalization, eliminating boundaries and expanding the definition of transaction. Online retailers can now reach customers worldwide, literally almost every part of the planet and opening up new avenues for growth. Globalization has allowed businesses both small enterprises and large corporations to transcend domestic consumers and tap into a vast yet diverse customer base. This impact has brought a huge economic impact for countries and companies have created a variety of products based on demographics on various backgrounds and needs learning from different geographical segments. Moreover, globalization is pushing e-commerce beyond cross-border retail, international trade, connecting buyers and sellers from different countries and engaging in a seamless transaction. Business and people are easily connected!

Logistics and Fulfillment.

The success of e-commerce also plays on a large factor of efficient logistics, transportation, supply chain, and order fulfillment that were managed sufficiently to meet the fast-moving and high demand of online shopping. Businesses all over the world have realized that meeting customer satisfaction through a smooth transaction and fast delivery can increase the buy-back hence they invested heavily in enhancing supply chain operations. From optimized inventory management to streamlined shipping and delivery process, e-commerce companies are making sure to provide a seamless and reliable service. In addition, hassle-free return policies have made customers happy and addressed trust to their concern. The best part is they offer free shipping and a 30-day free return!

The e-commerce boom has transformed the retail landscape, offering consumers unparalleled convenience and a global marketplace at their fingertips. As technology continues to evolve, the e-commerce sector is expected to further expand and revolutionize the way we shop – and maybe soon enough how we live and produce? Who knows?!

Entering the year 2024, BIGIT is on a mission to share widespread latest tech trends and emerging technologies you and your business should be looking out for. Learn how to always stay ahead of the game, understand the market, and plan strategies that actually contribute to your long-term business purposes. For business, enterprises, and organization – we curate exclusive in-house training and workshops for A to Z solutions for your questions. Join us on a mission to embrace tech awareness and implement a strategic approach for your organization.– Reach out to us or  CLICK HERE to learn more!

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